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Enterprise Ticket System

Combines support ticketing and asset management into a single high-performance system with a modern UI and efficient workflows.

Enterprise Ticket System

Project Overview

Organizations struggle with unorganized support requests, delayed issue resolution, and lack of proper asset tracking, leading to inefficiency and downtime. Provides a centralized platform for managing support tickets, tracking IT assets, and improving communication between users and support teams.

The Challenge & Solution

An enterprise-grade ticket management system designed to streamline IT support operations and asset tracking. Built with a modern Vercel-inspired UI, it enables teams to efficiently manage support requests, monitor assets, and improve response workflows.

Key Features

Ticket creation and management
Priority-based issue tracking
Asset management system
User and admin dashboards
Status tracking and updates
Modern responsive UI (Vercel-style)

Project Details

Year2026
RoleFull Stack Developer
CategoryIT Support & Asset Management
Project TypeDeveloped during an internship at Excellent Publicity as part of IT support operations to improve internal system efficiency.
StatusCompleted / In Use (Internship Project)

Tech Stack

Next.js 15
Node.js
PostgreSQL
Prisma